Privacy Policy

1. Introduction

Welcome to jya77. We are committed to protecting the privacy and security of every player who uses our platform. This Privacy Policy explains what personal information jya77 collects from users of https://jya77.vip, how that information is used, how it is stored, and the rights you hold over your own data. By registering an account or continuing to use jya77's services, you acknowledge that you have read and understood this policy in full.

This policy applies to all players based in Bangladesh, including those accessing jya77 from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. jya77 operates as a sports betting and online casino platform serving adult players aged 21 and above. We take our data protection responsibilities seriously and maintain industry-standard safeguards to ensure your information is handled with care and integrity.

2. Information We Collect

When you create a jya77 account or interact with our platform, we may collect the following categories of personal information:

• Identity data: full name, date of birth, username, and national ID number (for account verification purposes).
• Contact data: email address, mobile phone number (including bKash, Nagad, or Rocket registered numbers), and residential address.
• Financial data: payment method details, transaction history, deposit and withdrawal records, and bKash/Nagad/Rocket wallet references.
• Technical data: IP address, browser type and version, device identifiers, operating system, time zone, and cookies or similar tracking data.
• Usage data: pages visited, games played, betting activity, session duration, click patterns, and interaction logs within the jya77 platform.
• Communications data: messages sent to our support team, feedback submissions, and any correspondence you initiate with jya77.

3. How We Use Your Information

jya77 uses the personal information we collect for specific, lawful purposes only. Your data will never be sold to third parties. The primary purposes for which we process your information are as follows:

• Account management: to register, verify, and maintain your jya77 player account, including KYC checks where required.
• Service delivery: to process deposits and withdrawals, settle bets, award bonuses and free spins, and provide customer support.
• Security and fraud prevention: to detect and prevent fraudulent activity, money laundering, and unauthorized account access.
• Responsible gaming compliance: to monitor gaming patterns, apply deposit limits, and enforce self-exclusion requests in accordance with responsible gaming obligations.
• Personalisation: to tailor your experience on jya77, including relevant game recommendations, promotional offers (such as cricket betting bonuses and slots promotions), and platform improvements.
• Legal obligations: to comply with applicable laws, regulations, and lawful requests from government authorities, courts, or regulators.

4. Data Sharing and Disclosure

jya77 does not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Service providers: trusted third-party companies that help us operate jya77, including payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), KYC verification partners, customer support tools, and platform security providers. All service providers are contractually bound to handle your data in accordance with this policy.
• Legal authorities: where required by law, court order, or a lawful request from a government agency or regulatory authority, we may disclose relevant information. We will only do so to the minimum extent legally required.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of jya77's business assets, player data may be transferred as part of that transaction. You will be notified in advance of any such transfer via the email address registered to your account.

In all other cases, your personal information remains strictly within jya77 and is not shared with any external party without your explicit consent. We do not share or sell data to third-party advertisers, marketing agencies, or data aggregators under any circumstances.

5. Cookies and Tracking Technologies

jya77 uses cookies and similar tracking technologies to operate and improve the platform, maintain your session state, remember your preferences, and analyze usage patterns. Cookies are small text files stored on your device. They do not contain malicious code and cannot access other files on your device.

You may control or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of your jya77 account and prevent you from logging in or completing transactions.

6. Data Security

jya77 employs a range of technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, secure server infrastructure with restricted access controls, regular security audits and vulnerability assessments, and staff training on data protection best practices.

Despite our rigorous security practices, no method of electronic transmission or storage is one hundred percent secure. If you suspect that your jya77 account has been compromised, please contact our support team immediately at [email protected]. We will investigate and take prompt action to protect your account. You are also responsible for keeping your login credentials confidential and not sharing your password with anyone.

7. Your Rights Over Your Data

As a jya77 player, you hold the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact us at [email protected]:

• Right of access: you may request a full copy of all personal data jya77 holds about you at any time, free of charge.
• Right to rectification: if any personal information held about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: you may request that jya77 delete your personal data. Note that certain data may need to be retained to comply with legal obligations or resolve outstanding account matters.
• Right to object to processing: you may object to jya77 processing your data for direct marketing purposes at any time by contacting support.
• Right to data portability: you may request your personal data in a structured, machine-readable format, where technically feasible, to transfer to another service.

We will respond to all valid data rights requests within 30 days of receipt. In cases of complexity or high volume, we may extend this period by a further 30 days, in which case we will notify you of the extension in advance.

8. Data Retention

jya77 retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Account data is retained for the duration of your active account and for a period of up to five years following account closure, to comply with anti-money laundering regulations, resolve disputes, and maintain accurate financial records. Anonymised and aggregated usage data may be retained indefinitely for statistical analysis and platform improvement purposes, as it can no longer be linked to any individual.

9. Third-Party Links and Services

The jya77 platform may display content, game titles, or references to third-party providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. While these providers supply game content that is accessible through jya77, they operate under their own privacy policies and data practices. jya77 is not responsible for the privacy practices of third-party game studios or technology partners. We encourage you to review the privacy policies of any third-party service you interact with independently through their own platforms.

10. Children's Privacy

jya77 is strictly an adult platform intended for players aged 21 and above. We do not knowingly collect, store, or process personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 without verifiable parental or guardian consent, we will take immediate steps to delete that data from our records. If you believe a minor has registered on jya77, please notify us immediately at [email protected] so we can investigate and act accordingly.

11. Changes to This Privacy Policy

jya77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When we make material changes to this policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.

Your continued use of jya77 following the posting of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jya77 handles your personal data, our support team is available around the clock. We aim to acknowledge all privacy-related enquiries within 48 hours and resolve them fully within 30 days.